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Frequently Asked Questions
How do I get online with a laptop, phone or tablet?
- Connect to MyResNet on your laptop, phone or tablet.
- Enter the username and password provided by your school.
- Android Devices - If prompted:
- Choose "PEAP" for the EAP Method.
- Choose "Don't Validate" for the CA Certificate.
- Choose "Phone MAC" for the MAC address type.
- Apple Devices - If prompted, trust the certificate.
How do I get online with a gaming console, smart speaker or other device?
- Use a device that is already connected to MyResNet.
- Go to myresnet.com.
- Login with the username and password provided by your school.
- Select “Add” to add the new device.
- Enter the device name, MAC address, and description and select “Submit”.
- Wait 60 seconds and to disconnect and reconnect the device to “MyResNet”.
- Android Devices - turn off randomized MAC. Instructions below
Android Devices
- Swipe down from the top of the screen.
- Press and hold the Wi-Fi icon until the network list opens.
- Tap the settings Icon (typically looks like a gear)
- In the MAC Address Type field, select Phone MAC
Android Devices - Turn off MAC Randomization for Android 10 and later
- Swipe down from the top of the screen.
- Press and hold the Wi-Fi icon until the network list opens.
- Tap the settings Icon (typically looks like a gear).
- In the MAC Address Type field, select Phone MAC.
Apple iOS 14 iPhone, iPad, or iPod touch - Turn off private address
- Open the Settings app, then tap Wi-Fi.
- Tap the information button (i) next to a network.
- Tap Use Private Address to turn it OFF. If your device joined the network without using a private address, a privacy warning explains why.
- The new setting is used the next time your device joins the network. If you want to use it immediately, turn Wi-Fi off and back on in Control Center or Settings, then join the network.
- For screenshots - click here
Apple watchOS 7 and later - Turn off private address
- Open the Settings app, then tap Wi-Fi.
- Tap the name of the network you joined. If you haven't joined the network yet, swipe left on its name and tap more.
- Tap Private MAC to turn it OFF.
- The new setting is used the next time your Apple Watch joins the network. If you want to use it immediately, turn Wi-Fi off and back on in Control Center or Settings, then join the network.
- For screenshots - click here
Where do I find the channel lineup for my school?
- Go to www.Zap2it.com
- Select "Change My Location"
- Enter your Zip code
- Select the link for your location